Questions to Ask Any Gutter Company

When hiring a gutter company to install gutters on your house, it’s important to ask the right questions to ensure you make an informed decision. Here are some questions you may want to consider:

Insurance:

• Do you have liability insurance? What about worker’s compensation insurance?

All Pro carries both liability insurance and worker’s compensation insurance.

Experience and Reputation:

• How long have you been in business?

All Pro has been serving the Space Coast for 31 years.

• Can you provide references from previous clients?

We are happy to provide references upon request.

• Do you have examples of completed gutter installations I can see?

We have images online for you to view or we can email them to you.

Materials and Products:

• What types of materials do you use for gutters?

All Pro primarily uses aluminum gutters but we are also copper experts.

• Are your gutters made of durable and weather-resistant materials?

Yes, our gutters must be durable and weather-resistant to survive Florida weather.

• Do you offer different styles and colors?

All Pro does offer different styles and colors. Our professional estimator will discuss with you the options that are best for your property.

Installation Process:

• Can you explain the installation process from start to finish?

All Pro’s estimator would be happy to explain the process during your free on-site estimate appointment. It is important to note that the quality of the installation is even more important than the quality of the materials. Our expert installers set us apart from our competitors.

• How long will it take to complete the installation?

Our installation process, on average, will take 2-3 hours to complete. However the time frame will depend on the specifics of your property.

• Will you remove and dispose of the old gutters?

Yes, if you would like All Pro to remove and replace your old gutters please let your estimator know so he can include it in your written estimate.

Warranty and Guarantee:

• What kind of warranty or guarantee do you offer on your gutter installation?

All Pro offers a Lifetime Warranty on our workmanship. Please know the warranty will be voided if another party, such as a roofer, handles the gutters. It is important to call All Pro regarding any gutter matters. The materials have a warranty with the manufacturer. 

• How do you handle repairs or issues that may arise after installation?

All you need to do is call us! We stand behind our work.

Cost and Payment:

• Can you provide a detailed estimate for the entire project?

Your estimator will provide a free on-site estimate for the entire project. It is important for you to notify your estimator of any issues with your current gutters.

• Are there any hidden fees or additional charges I should be aware of?

There are no hidden fees or additional charges when working with the All Pro team.

• What is your payment schedule?

We do not take a deposit. We request full payment once the job is completed. We accept credit cards, checks and cash.

Maintenance and Care:

• What advice do you have for maintaining the gutters over time?

Depending on the trees on or near your property we may recommend getting gutter guards installed to avoid having debris clog your gutters. Your All Pro estimator would be pleased to provide you with a quote.

We also recommend you follow manufacturer’s care instructions to ensure you don’t void your warranty with them.

Clean up:

• How will the site be cleaned up after the installation is complete?

Your All Pro installers take great pride in leaving your property as it was before they arrived.

• Do you dispose of old gutter materials?

Yes we do and where possible we recycle old gutters.

Communication:

• How will we communicate throughout the project?

All Pro uses Field Management Software. All our communication whether text, email or phone calls will all be recorded on your account. Your estimator and customer service team will all be aware of the status of your job every step of the way to ensure communication is seamless.

• Who will be my main point of contact?

Maria, our  Manager, and Crystal, our Customer Experience Representative, will be your points of contact.

By asking these questions, you can gather essential information about the gutter company and make an informed decision based on their experience, reputation, and the quality of their work.